These Terms and Conditions govern use of ithalmar.com and purchases or requests made through Ithalmar. Seller/operator: CHILIS LAB SL, Calle de Parcerisa, 13, 08014 Barcelona, Spagna. Contact: support@ithalmar.com.
Product descriptions and images are provided for ecommerce information. Minor differences may occur due to product updates, screen settings or supplier changes.
Customers are responsible for providing accurate contact, billing and delivery details. We may contact customers to verify order or delivery information.
Available payment methods are displayed during checkout or order confirmation. Customers must use accurate payment details and comply with the relevant provider conditions.
Delivery availability, timing and costs depend on destination, product availability and logistics providers. Details are explained in the Shipping Policy.
Where applicable, consumers may request a return within 14 days. Conditions and procedure are described in the Refund Policy.
We operate the store with reasonable care. We are not responsible for delays caused by incorrect customer information, external logistics events or circumstances outside reasonable control.
These terms are governed by applicable Spanish and European consumer law where mandatory. Mandatory consumer rights remain unaffected.
Questions about these terms can be sent to support@ithalmar.com.